“We’re truly honored to be selected as an AME tour site”, says David Patterson, Chief Operating Officer at Cirtronics. “We’re one of just 12 companies selected by AME to showcase advanced lean manufacturing principles and excellence in engagement.”
Patterson continues, “We are looking forward to being able to have tour attendees directly experience our culture and how we work. AME selected us because of our integrated lean principles, visual engagement style and culture that delivers exceptional personalized service through Precision Engagement®. At Cirtronics, we focus on achieving excellence through continuous improvement, and using principles of lean manufacturing in all we do. But we are most proud of our engagement style. We tailor our services and interactions to the needs of each customer. Their experience of excellence is our goal. And I think anyone who tours our facility will sense that commitment.”
Precision Engagement® is an integrated experience at Cirtronics, of purposeful, proactive, communication and support. Enabling seamless project evolution from design reviews to production with each step tailored specifically to meet the needs of each customer.
Gerardine Ferlins, President and CEO of Cirtronics, “We use a variety of visual tools in our everyday workflow, and that really caught the attention of AME. The tools we use are evidence of our values of transparency and collaboration. And it’s these values that make such a big difference to our customers.”
Cirtronics offers leading edge technical capabilities and experience, integrated lean manufacturing methods, and a true dedication to quality. Combining these with a sincere focus on fostering proactive and positive customer relationships through Precision Engagement®, Cirtronics is in the business of building relationships as well as products.
Ferlins continues, “Our customer’s experience working with us truly matters. We keep their needs in mind in everything we do. This is not going out of our way; it’s the way we do business.”
Cirtronics is a great choice for customers looking to build a strategic, interdependent, collaborative relationship with their contract manufacturer. Founded in 1979 in Milford, New Hampshire by Gerardine Ferlins, Cirtronics’ foundation is built on the idea that each individual holds unique potential. The organization’s role is to identify and develop that potential through ongoing collaboration and engagement. The company’s mission is to serve and continually improve under its DUO (Do Unto Others) philosophy. DUO is practiced in every interaction with each of the “6 We Serve”: Customer, Corporation, Employee, Supplier, Environment and Community.
Since 2002, Cirtronics has offered an Employee Stock Ownership Program (ESOP), now at 40 percent ownership. Cirtronics’ culture of ownership runs through all aspects of the organization, extending from relationships with suppliers through shipping of every single product. Employee-owners are direct stakeholders who recognize the customer as an extension of their own business. Dedicated to positive outcomes and proactive engagement, employees bring their best to every interaction with customers and to every decision impacting the company infrastructure and offerings. Additionally, Cirtronics is ISO 9001 and ISO 13485 certified, as well as FDA registered.